Privacy Policy

Personal Data We Collect

• Identifiers: Name, phone number, email address, and physical address provided via our booking calls and inquiries.
• Pet Information: Dog breed, age, medical history, behavioral notes, and grooming preferences.
• Usage Data: IP address and cookie data used for website analytics and improvements.

Purposes of Processing

We process your data to:

• Schedule and fulfill grooming appointments
• Communicate appointment confirmations, reminders, and schedule changes
• Provide customer service and respond to inquiries
• Improve our website experience and services
• Maintain compliance with local regulations

We do not sell your personal data to third parties.

Your Rights under the Colorado Privacy Act

As a Colorado resident, you have the following rights:

• Right to Access: You can request a copy of the data we have collected about you.
• Right to Correction: You may correct inaccuracies in your personal data.
• Right to Deletion: You may request that we delete your personal data (unless we are required to retain it).
• Right to Opt-Out: We do not sell data, but we honor "Universal Opt-Out" signals (like GPC) for any targeted advertising.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact for Privacy Requests

To exercise your rights or report a privacy concern, please contact us at:

• Email: solanadogspa@gmail.com
• Phone: (970) 326-9788

We will respond to all privacy requests within 45 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.